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  • Maserati Quattroporte Android-navigationsenhed 2004–2007
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Maserati Quattroporte Android-navigationsenhed 2004–2007 med 12,1-tommers CarPlay-skærm

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(3 kundeanmeldelser)

From: $1,280.00

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Maserati Quattroporte · 2004–2007

Upgrade the original center console with a real 12.1-inch Android screen

This Maserati Quattroporte Android Head Unit upgrades compatible 2004–2007 center-console layouts with a 12.1-inch vertical touchscreen, wireless CarPlay, Android Auto, DSP audio tuning and a vehicle-shaped fascia. The main value is not a generic tablet look; it is a complete screen-and-frame route designed for the early Quattroporte cabin.

Maserati Quattroporte Android Head Unit installed in a 2004-2007 dashboard
12.1-inch Android center-console upgrade

Make the classic Quattroporte cabin easier to use every day

The original Maserati cabin has character, but the old multimedia system makes navigation, music, phone use and camera viewing feel dated. This upgrade gives you a larger Android touchscreen, wireless Apple CarPlay, Android Auto, 4G support, 5GHz Wi-Fi, Bluetooth 5.1 and 36-band DSP adjustment while keeping the center-console shape vehicle-specific.

What iKAGOO checks before shipment

  • Exact Maserati Quattroporte model year within the 2004–2007 product range.
  • Original center-console photos, screen layout, buttons and trim finish.
  • Left-hand drive or right-hand drive dashboard route.
  • Factory amplifier, BOSE, optical-fibre route, camera and steering-wheel controls when present.
  • Correct black or peach wood fascia and the wiring route for the confirmed vehicle.
Hurtigt svar

What is this Maserati Quattroporte Android Head Unit?

The Maserati Quattroporte Android Head Unit is a 12.1-inch Android touchscreen upgrade for compatible 2004–2007 Maserati Quattroporte center-console configurations. It replaces the dated multimedia area with a larger vertical screen while adding wireless Apple CarPlay, Android Auto, GPS navigation, 4G support, 5GHz Wi-Fi, Bluetooth 5.1 and 36-band DSP audio adjustment. With the correct vehicle information, iKAGOO prepares the screen, fascia, wiring and interface route before shipment. This helps reduce wrong-version risk before an international order reaches your installer.

Official product video

Watch the actual iKAGOO product video for this Quattroporte upgrade

The product video helps buyers understand the screen style and installation route before ordering. Use it together with the images below, then send your own center-console photos so iKAGOO can confirm the correct version.

Before and after

See how the old center console changes after the upgrade

The before-and-after view makes the purchase decision easier: you can compare the original multimedia area with the larger vertical Android touchscreen before choosing a memory option or color finish.

Maserati Quattroporte 2004-2007 Android Head Unit before and after center console upgrade
Installed cockpit view

Large screen fitted into the Maserati dashboard structure

The vertical screen updates the most dated part of the cabin while keeping the air vents, center clock, button rows and console proportions recognizable.

Installed Maserati Quattroporte Android Head Unit with 12.1-inch vertical screen
Vertical integration

12.1-inch display follows the center-console shape

The screen is not a loose universal tablet. It sits inside a vehicle-shaped fascia so the upgrade looks more natural in the Quattroporte cabin.

12.1-inch Maserati Quattroporte Android screen integrated into the center console
Full-cabin upgrade view

A modern infotainment screen without losing the Maserati cockpit character

This view shows how the upgraded center screen changes daily driving: maps, music and phone functions become easier to view while the steering wheel, center clock and original console layout remain part of the cabin.

Full cabin view of Maserati Quattroporte Android Head Unit upgrade
Vehicle information interface

Vehicle-data display can make the upgraded screen more useful

The display can show a vehicle-information interface when the confirmed vehicle configuration and connection route support it. This is why dashboard photos and original system details matter before shipment.

Maserati Quattroporte Android Head Unit vehicle information interface
Camera interface

A larger screen improves supported camera viewing

Supported camera display is easier to view on the large vertical screen. Factory camera type, signal format, connector and adapter route still need to be checked for your vehicle.

Camera display demonstration on Maserati Quattroporte Android Head Unit
Multimedia interface

One central screen for media, vehicle graphics and daily control

The upgraded interface gives the old Quattroporte a more current multimedia environment, reducing dependence on phone mounts or the aging factory display.

Multimedia interface on Maserati Quattroporte Android Head Unit
Screen and fascia assembly

The product is a shaped assembly, not a loose tablet

The fascia is shaped for the compatible Quattroporte center-console area. This helps create a cleaner installed appearance than a generic screen mounted into the dashboard.

Maserati Quattroporte Android Head Unit screen and fascia assembly
Wiring and accessories

The harness route decides whether the upgrade works cleanly

The screen is only one part of the purchase. Wiring, USB leads, antenna leads, audio-video connections and interface components must match the confirmed vehicle route to reduce wrong-connection risk.

Wiring and accessories for Maserati Quattroporte Android Head Unit
Android platform

Standalone Android system for more than phone projection

This upgrade is not only a CarPlay box. The Android platform supports app use, media, navigation and system operation within the upgraded head unit.

Android system platform graphic for Maserati Quattroporte Android Head Unit
Language interface support

Confirm your preferred interface language before shipment

Language support helps international buyers use the upgraded screen more comfortably. Confirm your required language and current firmware support with iKAGOO before shipment.

Language support graphic for Maserati Quattroporte Android Head Unit

Vehicle-specific center-console upgrade

This is a vehicle-shaped Android head unit route for compatible Maserati Quattroporte 2004–2007 center-console configurations. It is designed around the screen area, fascia, buttons and surrounding trim rather than a universal one-size-fits-all display.

2004–2007 Quattroporte 12.1-inch screen Black / Peach wood

Modern phone connection for daily driving

Wireless Apple CarPlay and Android Auto help you use maps, music, calls and supported voice functions through the upgraded screen instead of depending on the old factory multimedia route.

Trådløs CarPlay Android Auto Bluetooth 5.1

Built around practical installation support

The matched wiring route is designed to connect without intentionally cutting supported factory wiring. Installation still requires careful console removal, wiring inspection, cable routing, configuration and function testing.

Matched wiring No intentional wire cutting Function testing required

Lower wrong-version risk before delivery

iKAGOO checks your vehicle year, dashboard photos, original equipment and visible connector route before shipment. This matters because older luxury vehicles may have different audio, camera or previous retrofit conditions.

Vehicle review Dashboard photos Order support record
Correct version matching

Vehicle information iKAGOO checks before shipment

The Maserati Quattroporte V / M139 has a long production range, but this product page targets compatible 2004–2007 center-console configurations. iKAGOO prepares the correct version from vehicle facts, not only from the model name.

Model year and market

Confirm the exact model year, market region and whether the vehicle is within the 2004–2007 product range. Do not assume later M139 vehicles use the same configuration.

Center-console layout

Send a complete dashboard photo and a close photo of the original screen, buttons, clock, vents and console trim so the fascia route can be checked.

Original audio and camera route

Factory amplifier, BOSE, optical-fibre route, original reverse camera and previous aftermarket modifications should be identified before shipment.

Fabriksindstillingerne bevares

Original functions depend on the confirmed vehicle route

The upgrade adds a modern Android screen, but original-function retention depends on the vehicle’s original equipment and the matched wiring route. Send the requested vehicle details before shipment so iKAGOO can prepare the correct version.

Ratbetjening

Supported steering-wheel controls may continue to work after correct connection and configuration. The original buttons and control interface should be confirmed before ordering.

Factory camera route

Camera display depends on the original camera type, signal format, connector and adapter route. The large screen can make supported camera viewing easier after correct installation.

Factory amplifier or BOSE route

Factory amplifier, BOSE and optical-fibre configurations should be checked before shipment. Audio performance depends on the confirmed vehicle route and correct installation.

Matched wiring without intentional cutting

The supplied wiring route is designed to avoid intentional cutting of supported factory wiring. If connectors do not match, stop installation and contact iKAGOO with clear photos.

Specifications and configuration

Key details for this Maserati Quattroporte stereo upgrade

These details are written for purchase clarity. The live WooCommerce options and written order confirmation take priority if available hardware options change.

Køretøj Maserati Quattroporte 2004–2007
Produkttype Vehicle-specific Android Head Unit
Skærm 12,1-tommers berøringsskærm
Opløsning 1280 × 800
Operativsystem Android 13
Processor / chip 8-core CPU · 7870 chip · up to 2.7GHz
Hukommelsesmuligheder 4 GB + 64 GB / 12 GB + 256 GB
Telefonforbindelse Trådløs Apple CarPlay og Android Auto
Forbindelse GPS · 4G · 5GHz Wi-Fi · Bluetooth 5.1
Lyd Built-in 36-band DSP adjustment
Color options Black / Peach wood
SKU / package FD-148 · 5.5kg · 48×38×28cm
iKAGOO Product Evaluation

Three checks before you buy

These iKAGOO standards help you understand upgrade value, factory-function retention and the right installation path before ordering.

iKAGOO Standard

Behov for opgradering

93/100 Gode argumenter for en opgradering

This result means the upgrade gives strong daily-use value for owners who want to keep the Quattroporte while modernizing the most dated screen area.

  • 12.1-inch screen gives a much larger navigation and media interface.
  • Wireless CarPlay and Android Auto improve daily phone use.
  • Android 13, 4G, Wi-Fi and Bluetooth expand infotainment use beyond factory repair.
  • 36-band DSP adds useful audio adjustment for an older luxury sedan.
Read the iKAGOO Upgrade Necessity Standard
iKAGOO Standard

Kompatibilitet med originalkøretøjer

88/100 Vehicle-Specific Match Needed

An 88/100 compatibility score does not mean that 12% of factory functions are lost. It means original controls, camera, audio and vehicle menus depend on the confirmed vehicle equipment and connection route.

  • Factory Function Continuity: camera, audio and vehicle interface require confirmation.
  • Original Control Continuity: steering-wheel controls should be checked from photos.
  • Vehicle Data & Warning Integration: available information depends on system matching.
  • Installation & Hardware Integration: fascia, harness and accessories are prepared by vehicle route.
Read the iKAGOO Original Vehicle Compatibility Standard
iKAGOO Standard

Installationsvanskelighed

Niveau 3 Avanceret gør-det-selv

This route suits experienced DIY installers or automotive electronics installers who can protect luxury trim, connect the matched harness and complete full function testing.

  • Requires careful center-console trim removal and surface protection.
  • Requires matched wiring, antenna, USB and interface connection.
  • Requires testing of CarPlay, Android Auto, audio, controls and camera route.
  • No intentional cutting of supported factory wiring.
Read the iKAGOO Installation Ease Level Standard
Hvorfor købe hos iKAGOO?

Because the correct version matters more than the screen size

A Maserati Quattroporte head unit upgrade is not only about a larger display. The real risk is ordering a version that does not match the center-console trim, original equipment, wiring route, camera signal or factory audio system.

iKAGOO prepares around your vehicle

We help match the fascia color, screen assembly, harness, interface route and accessory set from the vehicle information you provide before shipment.

Support continues after delivery

Your order record becomes the reference for shipment, installation questions, connection checks, software route and after-sales support.

Useful evidence before technical judgment

If camera, audio, button or connection behavior does not match, iKAGOO asks for photos, videos and version information so support can be based on useful evidence instead of guessing.

After you order

What happens after you place an order?

iKAGOO keeps the order as the support record and follows a vehicle-matching process before and after shipment. The goal is to reduce preventable fitment, wiring, configuration and support problems.

Trin 1

Secure checkout and order record

Your website order number becomes the reference for preparation, shipment, installation questions and warranty support.

Trin 2

Gennemgang af køretøjsoplysninger

iKAGOO may check model year, center-console photos, original system, amplifier, camera, steering controls and connector photos.

Trin 3

Correct version preparation

The screen, fascia color, harness, interface route and accessories are prepared around your confirmed vehicle details.

Trin 4

Actual product photo when requested

If you ask before packing, you can request photos of the prepared visible unit, fascia or related accessories when practical.

Trin 5

Packing and dispatch

After confirmation, iKAGOO arranges packing and shipment. Dispatch timing may vary by vehicle-specific preparation and stock status.

Trin 6

Tracking and shipping follow-up

Tracking is added after dispatch. Some routes may show international and local carrier updates at different times after customs or handover.

Trin 7

Support til installation og konfiguration

If your installer finds a setting, connector, camera, audio or control issue, iKAGOO may request photos, videos and version details.

Trin 8

Engineer escalation when needed

If the issue is beyond normal settings, useful evidence can be organized for equipment engineers to review the next technical route.

Trin 9

Software, settings or firmware route

When electronic delivery is possible and the issue is confirmed, instructions, settings or files may be provided after hardware version confirmation.

Trin 10

Cable or accessory issue

If a cable, harness or accessory is missing or incorrect, iKAGOO will review the evidence and arrange the approved correction route.

Trin 11

Confirmed hardware incompatibility

If the correct vehicle information was provided and no reasonable software, wiring or accessory solution remains, iKAGOO will provide a clear device-resolution path. Shipping, duties, tax, third-party labor and indirect loss are not included.

Trin 12

Support after the product is working

After installation, you can still contact iKAGOO for applicable troubleshooting, maintenance, activation or software support based on your original order record.

Compare your upgrade options

Why the iKAGOO vehicle-matched route is the recommended route

Different routes can improve an older Maserati Quattroporte in different ways. The right choice depends on whether you want only repair, only phone projection, or a more complete center-console display upgrade.

Keep the original factory system

Lowest change, but the multimedia experience remains dated. Navigation, phone projection and app use do not improve in a meaningful way.

Repair the old factory unit

Useful if originality is the only target. It normally does not add a large touchscreen, Android apps, wireless CarPlay, Android Auto or 36-band DSP.

Install a CarPlay-only interface

Good for phone projection while retaining the original display. It is not the same as a full Android touchscreen and fascia upgrade.

Buy a generic low-price Android unit

The visible screen may look similar online, but the real risk is wrong fascia, wrong connector, unclear camera route, weak audio integration or poor after-sales guidance after international delivery.

Installation and testing

Install carefully, then test every function before refitting trim

This upgrade is best handled by an experienced DIY installer or automotive electronics installer. Do not force a connector, cut factory wiring or complete trim refitting before testing the main functions.

Før installation

  • Confirm the vehicle is Maserati Quattroporte 2004–2007.
  • Check the black or peach wood fascia against the ordered version.
  • Photograph the original screen, menus, buttons, trim and wiring before removal.
  • Compare all connectors with the prepared harness before powering on.
  • Inspect previous aftermarket wiring or modifications before connection.

Function testing checklist

  • Screen power, boot and touch response.
  • Wireless CarPlay and Android Auto pairing.
  • Bluetooth, Wi-Fi, 4G route and app use.
  • Audio output, DSP settings and amplifier route.
  • Steering-wheel controls, camera display and vehicle-information route where supported.
Ofte stillede spørgsmål

Ofte stillede spørgsmål

These answers focus on real purchase concerns: fitment, original functions, installation, version matching, shipping and support.

Will this fit every Maserati Quattroporte from 2004 to 2007?

It depends. The product is for compatible 2004–2007 Quattroporte center-console configurations, but iKAGOO still needs your dashboard photos, original system details and vehicle information before shipment.

Er det her kun et CarPlay-modul?

No. This is a complete 12.1-inch Android head unit upgrade. CarPlay and Android Auto are included functions within the larger Android touchscreen system.

Understøtter den Apple CarPlay og Android Auto?

Yes. The published product configuration includes wireless Apple CarPlay and Android Auto for compatible phones and supported applications.

Will my original steering-wheel buttons work?

It depends. Steering-wheel control retention requires vehicle-specific confirmation. Send clear photos of the steering-wheel buttons and original system before ordering.

Will the original reversing camera display?

It depends. Camera retention depends on camera type, signal format, connector and adapter route. Send camera and original system details before shipment.

Does it work with factory amplifier or BOSE audio?

It depends. Factory amplifier, BOSE and optical-fibre configurations must be checked. Provide original audio system information before purchase.

Do I need to cut factory wiring?

No. The matched wiring route is designed without intentional cutting of supported factory wiring. Stop installation and contact iKAGOO if the connector route does not match.

Is it suitable for DIY installation?

Yes, for experienced DIY installers. It is rated as Installation Ease Level 3 — Advanced DIY, meaning console removal, careful wiring, configuration and full testing are required.

Which memory option should I choose?

It depends. Choose 4GB+64GB for regular phone projection, navigation and media use. Choose 12GB+256GB if you expect heavier Android app use, multitasking and more local storage.

Hvad skal jeg sende inden afsendelsen?

Send your vehicle year, region, LHD/RHD position, complete dashboard photo, original screen and button photos, factory audio details, camera details and any previous aftermarket modifications.

Can I ask for actual product photos before packing?

Yes, when requested before packing. You can ask iKAGOO for visible product, fascia or accessory photos where practical before dispatch.

Why buy from iKAGOO instead of a cheaper generic unit?

Because the visible screen is only one part of the upgrade. iKAGOO focuses on vehicle-matched preparation, fascia route, harness route, accessory set and after-order support.

What if software or firmware is required?

It depends. If software, settings or firmware support is involved, iKAGOO will need your order number, hardware version, issue description, photos or videos before providing the suitable route.

Fortsætter supporten efter installationen?

Yes. After the unit is working, you can still contact iKAGOO for applicable troubleshooting, maintenance, activation or software support based on your original order record.

Ready to upgrade your Maserati Quattroporte center console?

Choose the correct memory option, prepare your vehicle photos and let iKAGOO check the version before shipment. This is the safer route for a 12.1-inch Android head unit upgrade than ordering by product photo alone.

Understøtter betjening via rattet.

4.67

Baseret på 3-anmeldelser
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3 anmeldelser for Maserati Quattroporte Android Head Unit 2004–2007 with 12.1-Inch CarPlay Screen

  1. Adrian Mercier -

    Samlet vurdering
    Værdi for pengene

    Jeg kører ofte i denne bil om aftenen, så skærmens lysstyrke og genskin var vigtige faktorer for mig. Skærmen er let at aflæse, og efter at have sænket lysstyrken til natkørsel virker den ikke længere distraherende på mørke veje. Jeg brugte også lidt tid på at justere DSP’en, da standardlyden i min bil var lidt tung i de lave frekvenser. Efter at have reduceret bassen en smule og ændret vokalområdet, blev podcasts og telefonopkald meget klarere. Både Bluetooth og trådløst CarPlay har fungeret stabilt under normal brug. Det er ikke en installation, der tager fem minutter, men det giver en ældre Quattroporte de funktioner, jeg rent faktisk bruger nu.

    Er det en hjælp?
  2. Nicolas Lambert -

    Samlet vurdering
    Værdi for pengene

    Jeg sendte billeder af konsollen og stikkene inden bestillingen for at sikre mig, at det var den rigtige version. Det var vigtigt at få det tjekket på en bil af den alder. Montøren brugte især tid på at få kablerne til at se pænt ud. Det endelige resultat ser pænt ud, og Android Auto fungerer, som det skal.

    Er det en hjælp?
  3. Sterling Vance -

    Samlet vurdering
    Værdi for pengene

    The custom fascia matching the dashboard texture is surprisingly high-end. No cheap plastics that would ruin the Poltrona Frau leather aesthetics. Touch responsiveness of the HD screen is silky smooth and wireless Apple CarPlay syncs within seconds. Took me 3 hours to install due to the incredibly complex factory dashboard cage and wiring.

    Er det en hjælp?
Tilføj en anmeldelse

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iKAGOO – forsendelse, garanti, returnering og kundeservice
iKAGOO Kundeservice

Forsendelse, garanti og returnering

Tydelige oplysninger om ordrebehandling, international levering, køretøjsspecifikke produkter, garantiservice, returneringer og beskadigede forsendelser.

Ordrebehandling Normalt 1–3 hverdage før afsendelse.
International levering Normalt 5–20 hverdage efter afsendelse, afhængigt af destinationen.
Hardwaregaranti 12 måneders begrænset garanti for berettigede produktionsfejl.
Køretøjsspecifik support Der tilbydes hjælp til kompatibilitet, kabelføring og konfiguration.

Ofte stillede spørgsmål

Disse svar giver et praktisk overblik. De fulde vilkår, som der er linket til nedenfor, gælder for alle ordrer.

01

Hvorfra sendes ordrerne, og hvor lang tid tager leveringen?

De fleste iKAGOO-ordrer afsendes fra vores distributionscenter i Kina, efter at produktkonfigurationen og køretøjsoplysningerne er blevet kontrolleret. Den normale ordrebehandling tager cirka 1–3 arbejdsdage.

De forventede leveringstider efter afsendelse er:

  • USA og Canada: ca. 5–9 arbejdsdage
  • Den Europæiske Union: ca. 7–15 arbejdsdage
  • Storbritannien og Australien: ca. 7–10 arbejdsdage
  • Andre understøttede regioner: ca. 7–20 arbejdsdage

Leveringstidspunkterne kan blive påvirket af toldbehandling, lokale helligdage, levering til afsidesliggende områder, vejrforhold eller forsinkelser hos transportøren.

02

Skal jeg betale importafgift, moms eller toldafgifter?

Standard international forsendelse omfatter normalt ikke moms i modtagerlandet, importafgifter, mæglergebyrer eller toldbehandlingsgebyrer.

For destinationer i Den Europæiske Union, der opfylder betingelserne, er der en valgfri DDP-fragtjeneste kan forekomme. Importrelaterede gebyrer er kun inkluderet, hvis DDP vælges ved kassen eller bekræftes skriftligt af iKAGOO inden afsendelse.

Når DDP ikke er valgt, er modtageren ansvarlig for eventuelle afgifter, der opkræves af de lokale toldmyndigheder eller transportøren.

03

Kan jeg bestille ekspresforsendelse?

Ekspres- eller hurtiglevering kan være tilgængelig for udvalgte produkter og destinationer. Tilgængelighed, transportør og eventuelle ekstraomkostninger bekræftes inden afsendelse.

Afhængigt af destinationen og produkttypen kan iKAGOO benytte transportører som f.eks. DHL, FedEx, UPS, EMS, 4PX eller en anden logistikudbyder med sporingsmulighed.

04

Hvordan kan jeg spore min forsendelse?

Når ordren er afsendt, vil sporingsnummeret eller sporingslinket normalt blive sendt til den e-mailadresse, der blev brugt ved bestillingen.

Det kan tage flere hverdage, før opdateringerne vises, mens en pakke overføres mellem internationale og lokale transportører.

05

Hvad er iKAGOO’s retur- og refusionspolitik?

Om returnering er mulig, afhænger af årsagen til returneringen, produktets tilstand, installationsstatus, den fremlagte dokumentation samt om returneringen er blevet godkendt af iKAGOO.

Ved returnering af et produkt, der ikke er defekt, skal produktet normalt være ubrugt, ikke-installeret, komplet og egnet til videresalg. Kunden er som udgangspunkt ansvarlig for de godkendte returforsendelsesomkostninger.

Oprindelige forsendelsesomkostninger, DDP-omkostninger, moms, toldafgifter og andre logistikomkostninger kan som udgangspunkt ikke refunderes, medmindre dette kræves i henhold til gældende lovgivning eller bekræftes anderledes af iKAGOO.

Du må ikke sende et produkt tilbage, før du har modtaget en godkendt returadresse og returvejledning fra iKAGOO.

06

Hvad sker der, hvis iKAGOO har bekræftet, at produktet er kompatibelt, men det alligevel ikke kan installeres?

Der kan gælde yderligere beskyttelse, hvis iKAGOO har bekræftet kompatibiliteten inden købet, kunden har angivet korrekte oplysninger om køretøjet, og kunden har samarbejdet om rimelige installations- og fejlsøgningsforanstaltninger.

Hvis iKAGOO bekræfter, at der ikke findes nogen rimelig teknisk løsning, og problemet indberettes inden for 7 kalenderdage efter levering, kan kunden være berettiget til at få produktprisen refunderet uden at være forpligtet til at returnere produktet.

De oprindelige forsendelsesomkostninger, DDP, moms, toldafgifter og andre tredjepartsgebyrer er ikke inkluderet i denne produktprisrefusion.

07

Hvilken garanti tilbyder iKAGOO?

Blandt de iKAGOO-produkter, der er omfattet af tilbuddet, er en 12 måneders begrænset hardwaregaranti der dækker påviste produktionsfejl og berettigede hardwarefejl ved normal brug.

Afhængigt af problemet kan løsningen omfatte fjerndiagnose, hjælp til konfiguration, reservedele, reparation, udskiftning af produktet, delvis refusion eller fuld refusion.

Garantien dækker normalt ikke skader forårsaget af forkert ledningsføring, uautoriserede ændringer, utilsigtede skader, vandindtrængning, stød, forkert brug, forkert spænding, installationsfejl eller udstyr fra tredjeparter, der ikke er kompatibelt.

08

Medfører åbning af produktet automatisk, at garantien bortfalder?

En inspektion eller undersøgelse foretaget af en tredjepart medfører ikke automatisk, at hele garantien bortfalder. Skader forårsaget af uautoriseret reparation, udskiftning af komponenter, forkerte ændringer, afbrudte kredsløb eller forkert samling er dog ikke dækket.

Kontakt iKAGOO, inden du adskiller eller reparerer produktet, så den korrekte diagnostiske fremgangsmåde kan angives.

09

Hvad sker der, hvis min ordre ankommer beskadiget, eller hvis der mangler dele?

Kontakt iKAGOO inden for 7 kalenderdage efter levering og opbevar den originale emballage, fragtmærkaten, tilbehøret og selve produktet.

Send venligst tydelige fotos eller videoer, der viser:

  • Den ydre forsendelseskasse og forsendelsesetiketten
  • Eventuelle synlige skader på emballagen
  • Produktet og det berørte område
  • Alt modtaget tilbehør og ledningsføring

Efter en undersøgelse kan iKAGOO sørge for forsendelse af manglende dele, udskiftning, reparation, refusion eller en anden rimelig løsning afhængigt af den konkrete sag.

10

Hvad skal jeg gøre, hvis jeg har bestilt det forkerte produkt?

Kontakt iKAGOO, inden du installerer eller tager produktet i brug. En ombytning eller returnering kan godkendes, hvis produktet er ubrugt, ikke er installeret, er komplet og egnet til videresalg.

Kunderne skal normalt selv betale forsendelsesomkostningerne og eventuelle prisforskelle, hvis der er valgt et forkert produkt, en forkert bilmodel, et forkert årstal eller en forkert fabrikskonfiguration.

Der udstedes ikke automatisk en gratis forudbetalt returlabel.

11

Kan jeg ændre eller annullere min ordre efter betaling?

Kontakt iKAGOO så hurtigt som muligt, helst inden for 12 timer efter bestillingen er afgivet, når du anmoder om en adresse, en køretøjskonfiguration eller en produktændring.

En ændring eller annullering træder først i kraft, når den er bekræftet af iKAGOO. Køretøjsspecifikke produkter kan gå videre til indkøb, programmering, test, konfiguration eller tilpasning kort efter betalingen.

Når forberedelsen eller forsendelsen er påbegyndt, er det muligvis ikke længere muligt at annullere ordren, eller der kan blive fratrukket rimelige omkostninger, der allerede er afholdt.

12

Hvad er inkluderet i pakken?

Pakkens indhold varierer afhængigt af produkt, bilmodel, fabriksmonteret system og den valgte konfiguration.

Afhængigt af produktet kan pakken indeholde selve enheden, køretøjsspecifikke ledningsnet, CANBUS-grænseflade, adaptere, USB-kabler, antenner, mikrofoner, monteringsdele og andet tilbehør til installationen.

Se den relevante produktside, billederne af emballagen og ordrebekræftelsen for at få det nøjagtige indhold.

13

Hvordan kontakter jeg iKAGOO-kundeservice?

Du kan kontakte iKAGOO via kontaktformularen, e-mail, WhatsApp eller de tilgængelige supportkanaler på hjemmesiden. Den typiske svartid er inden for 24 arbejdstimer.

For at få hurtigere teknisk support bedes du angive dit ordrenummer, bilmodel og årgang, billeder af det originale system, produktbilleder samt en tydelig video, der viser problemet.

Besøg: iKAGOO Kontakt og support

14

Er betalingen sikker, og er der mulighed for afbetaling?

Betalinger behandles via de sikre betalingsmetoder, der vises under kassen. De tilgængelige kort-, e-wallet- og afbetalingsmuligheder kan variere afhængigt af land, valuta, betalingsudbyder og kundens berettigelse.

Alle afbetalingsordninger, herunder de muligheder, der tilbydes af PayPal eller en anden udbyder, er underlagt den pågældende udbyders regionale tilgængelighed og godkendelsesregler.

Læs de fulde iKAGOO-retningslinjer

Læs de fulde vilkår og betingelser igennem, inden du bestiller, især hvad angår køretøjsspecifikke produkter, internationale afgiftsordninger og returneringer i forbindelse med montering.

Denne FAQ er en forenklet vejledning til kunderne. De fuldstændige, offentliggjorte vilkår, ordrebekræftelsen og gældende forbrugerlovgivning har forrang, hvis der er uoverensstemmelser i formuleringerne.

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