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  • BMW F34 digitalt instrumentpanel til 3-serie GT 2013–2020
  • BMW 3-serie digitalt instrumentbræt 2013-2020 | 12,3-tommer OEM LCD
  • BMW3
  • BMW 3-serie digitalt instrumentbræt 2013-2020 | 12,3-tommer OEM LCD
  • BMW 3-serie digitalt instrumentbræt 2013-2020 | 12,3-tommer OEM LCD
  • BMW 3-serie digitalt instrumentbræt 2013-2020 | 12,3-tommer OEM LCD

BMW F34 digitalt instrumentpanel til 3-serie GT 2013–2020

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(1 kundeanmeldelse)

Den oprindelige pris var: $1,058.00.Den aktuelle pris er: $588.00.

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Vi håndterer al moms og told. Anslået besparelse: $120-$280.

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Købsbeskyttelse for dette produkt

Kompatibilitetsvurdering, sikker betaling, sporing af leveringen og praktisk kundeservice.

Berettigelse, indberetningsfrister og afhjælpende foranstaltninger afhænger af den gældende iKAGOO-politik og en konkret vurdering af sagen.

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BMW 3 Series GT F34 2013–2020

Upgrade the Driver Display Before You Change the Whole Interior

This 12.3-inch BMW F34 Digital Instrument Cluster replaces the older analog-style gauge area with a wide LCD cockpit while keeping the dashboard shape clean and factory-like. It is built for BMW 3 Series GT F34 vehicles with NBT or EVO systems, so the upgrade path focuses on vehicle data, dashboard fitment and a non-destructive wiring route.

BMW F34 Digital Instrument Cluster 12.3 inch LCD for 3 Series GT 2013 to 2020
12,3-tommer IPS LCD 1920×720 Display NBT / EVO Match No Intentional Wire Cutting

BMW F34 digitalt instrumentpanel til 3-serie GT 2013–2020

Give your BMW 3 Series GT F34 a more modern driver display without turning the cabin into a universal aftermarket project. iKAGOO checks your vehicle year, steering position, original dashboard layout and NBT/EVO system information before shipment to prepare the correct version for your order.

12.3" wide LCD driver display
1920×720 high-resolution cockpit layout
Linux stable automotive display platform
Niveau 3 Installationsvanskelighed

This is a digital instrument cluster upgrade, not a universal Android head unit. It is mainly for improving the driver display, vehicle-data presentation and cabin appearance while keeping the original center system route in place.

Hurtigt svar

What is this upgrade?

The BMW F34 Digital Instrument Cluster is a 12.3-inch LCD dashboard upgrade for BMW 3 Series GT F34 vehicles from 2013 to 2020 with NBT or EVO systems.

It upgrades the original driver gauge area into a modern digital cockpit with speed, RPM, fuel, driving mode and supported vehicle warning data shown in a cleaner wide-screen layout.

Original vehicle information depends on the correct vehicle interface, wiring route and factory system, so iKAGOO checks your model year, dashboard photos, steering position and system details before shipment.

The matched wiring route is designed for supported cars without intentional cutting of factory wiring, helping reduce wrong-version risk before international delivery.

Choose iKAGOO when you want more than a product photo: you get vehicle-specific preparation, order-based support and a clear route if installation evidence shows a cable, setting or hardware issue.

Buyer Questions First

Five Things BMW F34 Owners Usually Need to Know Before Ordering

This product is for buyers who want a cleaner BMW-style cockpit upgrade, but still need the correct vehicle match before the parcel leaves China.

Exact F34 Fitment Comes First

BMW 3 Series GT F34 cars can differ by market, model year, steering position and factory system. iKAGOO checks the vehicle information before shipment so the order is not prepared only from the product title.

Vehicle Data Must Stay Useful

The value of a digital cluster is not only the new screen. Speed, RPM, fuel, warnings and supported driving information must remain readable and practical after the correct connection and configuration.

Not a Generic Display Swap

This upgrade is prepared around the BMW F34 dashboard architecture and NBT/EVO route. The aim is a factory-style visual result, not a random tablet-style display in front of the driver.

No Intentional Factory Wire Cutting

The supported installation route uses matched wiring and vehicle interface components. That helps keep the installation cleaner and makes the vehicle easier to return to its original structure if needed.

NBT / EVO Needs to Be Checked

The product page targets BMW F34 vehicles with NBT or EVO systems. If your factory system, screen size, previous retrofit or fiber-optic route is unusual, send photos before shipment.

Support Continues After Payment

The order number becomes the support record. If your installer finds a setting, connector, accessory or software-route question, iKAGOO asks for useful evidence instead of guessing.

Real Product Media

BMW-Style Digital Cockpit Look for the F34 Driver Area

These media blocks show the visual direction, display layouts, vehicle-data interface and installation effect of the BMW F34 Digital Instrument Cluster upgrade.

Before-and-After Cabin Improvement

The upgrade changes the driver’s first impression every time the car starts. Instead of keeping the older analog-style gauge area as the most dated part of the cabin, the wide LCD layout gives your F34 a more current cockpit appearance.

BMW F34 digital cluster before and after installation effect

Full-Width Digital Layout

The 12.3-inch screen gives the driver more space for speed, RPM, gear position, warning symbols and driving data. This makes the cockpit feel more premium without replacing the whole dashboard.

BMW F34 Digital Instrument Cluster full width display layout

OEM-Style Theme Integration

The display design keeps a BMW-style dark cockpit language with clear gauges and vehicle information. The goal is to improve the cabin without making the driver display look disconnected from the original interior.

BMW F34 LCD instrument cluster OEM style theme

Driving Data and Personal Setting Display

Supported vehicle information becomes easier to read in a wide digital format. Clear data presentation matters more than screen size alone because the instrument cluster is used on every drive.

BMW F34 digital cockpit vehicle data display

Navigation-Style Driver Information

Where supported by the connected factory system and configuration, route-style driving information can appear in the digital cluster area. This helps keep important information closer to the driver’s line of sight.

BMW F34 digital instrument cluster navigation style display

Installed Shape Matches the BMW Dashboard Opening

The upgrade is designed to sit in the original driver cluster area instead of looking like a separate add-on. A clean physical fit is important because the F34 cabin already has a strong horizontal BMW dashboard layout.

BMW 3 Series GT F34 digital instrument cluster installed in dashboard

Actual Unit View Before Installation

The physical cluster housing, display face and mounting shape matter as much as the screen specification. Before installation, your installer should compare the unit, original cluster area and connectors before closing the dashboard.

BMW F34 12.3 inch digital instrument cluster actual product photo

Installation Route with Original Cluster Comparison

The original cluster and new digital cluster should be compared during installation. This helps the installer confirm the physical route, connection logic and display result before final reassembly.

BMW F34 digital cluster installation comparison with original cluster

Multilingual Driver Interface

The multilingual interface helps international BMW owners use the display in their preferred language. This matters for daily use because warnings, settings and screen information must be understood quickly.

BMW F34 digital cluster multilingual interface display

Vehicle Status Display Area

The digital cluster is built around daily driving information, not only a cosmetic screen change. Supported warnings, status icons and data pages help the driver keep the original vehicle-information logic readable.

BMW F34 digital instrument cluster vehicle status display
Fabriksindstillinger bevares

Built Around the BMW F34 Vehicle Data Route

The correct result depends on the vehicle year, NBT/EVO system, wiring route and factory configuration. iKAGOO prepares the matched version to help retain the functions that matter for daily driving.

Speed, RPM and Gear Display

Core driving data remains the main purpose of this upgrade. The wide LCD layout makes these values easier to read while keeping the instrument area focused on the driver.

Fuel, Temperature and Trip Data

Supported vehicle data such as fuel level, trip information, temperature and consumption can continue to be displayed through the matched vehicle interface after correct installation.

Warning and Status Information

Supported warning icons and status data remain important because the instrument cluster is a safety-related display area. Your installer should complete a full warning-light and vehicle-data check before final reassembly.

Original Center Screen Route

This product upgrades the driver instrument area. It does not replace your main BMW center display or head unit, so factory camera and parking display functions normally remain on their original screen route.

LHD and RHD Preparation

BMW F34 vehicles exist in different steering positions across global markets. Send your dashboard and steering-position details so iKAGOO can prepare the right version for your vehicle.

NBT / EVO System Match

The product route is intended for BMW F34 vehicles with NBT or EVO. If your car has a previous retrofit, unusual screen route or special audio configuration, provide photos before shipment.

Vigtige specifikationer

BMW F34 Digital Instrument Cluster Details

These specifications explain what the product changes and what needs to be checked before preparing the correct version.

ProdukttypeDigital Instrument Cluster / LCD Cluster Retrofit
KøretøjBMW 3 Series GT F34
Modelår2013–2020
FabriksystemNBT / EVO route required
Skærmstørrelse12,3-tommer IPS LCD
Opløsning1920×720
System PlatformLinux automotive display platform
Boot BehaviorFast boot design, product page states under 2 seconds
KøretøjsdataSpeed, RPM, fuel, trip, supported warnings and driving data
SprogstøtteMultilingual interface for international owners
KabelføringMatched plug-in style wiring for supported vehicles
Wire CuttingIngen bevidst afskæring af understøttede fabriksledninger
RatpositionLHD / RHD vehicle details should be confirmed
Garanti12 måneders begrænset hardwaregaranti
Før afsendelse

Vehicle Information Needed to Prepare the Correct Version

Do not order only by model name. For a vehicle-specific cluster, the safest route is to match the vehicle system and dashboard details before dispatch.

Send These Details

  • BMW 3 Series GT F34 model year
  • Venstrestyring eller højrestyring
  • Clear photo of the original instrument cluster
  • Clear photo of the center screen and iDrive menu
  • NBT or EVO system information if available
  • Any previous retrofit or dashboard modification

Why iKAGOO Checks This

International shipping makes wrong-version problems expensive and slow. Checking your vehicle information before shipment helps iKAGOO prepare the correct cluster route, wiring, interface and support plan before your installer opens the dashboard.

Compare Your Options

Why This Upgrade Makes More Sense Than a Cheap Generic Cluster

The right decision is not only about screen size. It is about fitment, vehicle data, wiring, support and whether the product remains usable after installation.

Keep the Old Analog Cluster

This costs nothing today, but it leaves the driver area as the most dated part of the F34 cabin. It also does not improve visual clarity or cockpit value for long-term ownership.

Buy a Generic Marketplace Unit

A cheaper unit may look similar online, but the buyer often carries more risk around vehicle version, wiring, support, missing parts and technical answers after payment.

Hvorfor købe hos iKAGOO?

You Are Not Only Buying the Screen

The visible hardware is only one part of a vehicle-specific upgrade. The work around matching, preparing, shipping and supporting the product is what reduces risk for international buyers.

Køretøjsspecifik forberedelse

iKAGOO checks your F34 year, dashboard, steering position and system route before shipment. This helps prevent the common mistake of ordering only from a similar-looking product photo.

Support Based on Your Order

If an issue appears during installation, the order number keeps the vehicle, product and support case connected. That makes technical follow-up more practical than anonymous marketplace messaging.

Clear Technical Escalation

For wiring, setting, display or firmware-route questions, iKAGOO collects photos and videos before escalating useful evidence to the equipment engineers when needed.

After You Order

Hvad sker der, efter du har afgivet en ordre?

This is the part most cheap listings do not explain. iKAGOO keeps the order as the support record and follows a practical process from vehicle checking to installation support.

Trin 1

Secure Checkout

Your order number becomes the support record for payment, vehicle matching, shipment and later technical communication.

Trin 2

Kontrol af køretøjsoplysninger

iKAGOO normally checks or reconfirms your F34 year, steering position, original cluster, NBT/EVO route and dashboard photos.

Trin 3

Correct Version Preparation

The cluster route, wiring and vehicle interface are prepared according to the information supplied for your BMW 3 Series GT F34.

Trin 4

Actual Product Photos

If requested before packing, iKAGOO can provide visible product or accessory photos so you can check the prepared item before dispatch.

Trin 5

Packing and Dispatch

After the vehicle route is checked, the product is packed and shipped. Preparation time may vary by product version and vehicle-specific matching.

Trin 6

Tracking Follow-Up

Tracking is added when available. Some DDP routes use different international and local carriers, so local updates may appear after handover.

Trin 7

Hjælp til installation

If installation questions appear, iKAGOO asks for photos, videos, connection details and display behavior before giving targeted guidance.

Trin 8

Engineer Escalation

When a problem is not a simple setting issue, useful evidence can be organized and escalated to the equipment engineers for technical judgment.

Trin 9

Software or Settings Route

If settings, instructions or firmware files are involved, iKAGOO coordinates the applicable route after the hardware version and issue are confirmed.

Trin 10

Cable or Accessory Issue

If a confirmed cable, harness or accessory issue appears, iKAGOO arranges a replacement or an approved practical solution.

Trin 11

Confirmed Hardware Mismatch

If accurate vehicle details were supplied and no reasonable cable, setting or software solution is available, iKAGOO provides a clear case resolution according to policy.

Trin 12

After It Works

After installation, you can still contact iKAGOO for supported troubleshooting, maintenance direction or eligible software service routes.

iKAGOO Product Evaluation

Three Checks Before You Buy

These iKAGOO standards help you understand upgrade value, factory-function retention and the right installation path before ordering.

iKAGOO Standard

Behov for opgradering

91/100 Gode argumenter for en opgradering

This result means the upgrade delivers clear daily-use value, not only a newer display appearance.

  • The F34 interior benefits strongly from a more modern driver display.
  • The 12.3-inch LCD makes speed, RPM and driving data easier to read.
  • The upgrade improves cockpit value without replacing the whole center system.
  • It is a better long-term ownership improvement than keeping an outdated analog-style display.
Read the iKAGOO Upgrade Necessity Standard
iKAGOO Standard

Kompatibilitet med originalkøretøjer

90/100 Near-OEM Route

A score of 90/100 does not mean that 10% of factory functions are lost. It describes the upgrade route, factory-data retention and vehicle-specific matching.

  • Factory Function Continuity: vehicle data display remains the central upgrade target.
  • Original Control Continuity: supported cluster/menu controls remain usable after correct setup.
  • Vehicle Data & Warning Integration: speed, RPM, fuel and supported warnings are retained through the matched route.
  • Physical Architecture Match: the cluster is shaped for the BMW F34 driver display area.
  • Installation & Hardware Integration: matched wiring helps avoid intentional factory wire cutting.
Read the iKAGOO Original Vehicle Compatibility Standard
iKAGOO Standard

Installationsvanskelighed

Niveau 3 Avanceret gør-det-selv

This level is suitable for experienced DIY installers or an automotive electronics installer who can remove trim carefully, connect matched wiring and test vehicle functions before closing the dashboard.

  • Requires careful instrument-cluster removal and reinstallation.
  • Requires matched wiring connection and vehicle-interface configuration.
  • Requires full checks for speed, RPM, fuel, warnings, settings and display behavior.
  • No intentional cutting of supported factory wiring is expected for the matched route.
Read the iKAGOO Installation Ease Level Standard
Installation and Testing

Do Not Close the Dashboard Before Function Testing

A clean installation is not only about fitting the cluster into place. Your installer should test the key functions before final reassembly.

Før installation

  • Confirm the product and original cluster shape.
  • Disconnect the battery when required by the installer’s procedure.
  • Inspect previous modifications or damaged connectors.
  • Compare the wiring route before applying force.

During Installation

  • Connect the matched harness and vehicle interface carefully.
  • Keep original wiring reversible where supported.
  • Do not cut, drill or modify factory wiring unless iKAGOO has confirmed a specific case.
  • Record photos or videos if anything does not match.

Before Final Reassembly

  • Test speed, RPM, fuel and warning information.
  • Check display brightness, theme switching and language settings.
  • Confirm there are no new abnormal warning lights.
  • Contact iKAGOO with clear evidence before forcing any connector or trim.
Forsendelse, garanti og support

Practical Ownership Support After Delivery

This BMW F34 Digital Instrument Cluster is covered by iKAGOO’s order-based support route and eligible hardware warranty terms.

Tracked International Shipping

The order receives tracking after dispatch. If the route uses DDP or a carrier handover, local tracking may update after customs or destination-country transfer.

12-Month Hardwaregaranti

Eligible manufacturing defects and hardware failures are handled according to the iKAGOO warranty policy. Damage from incorrect wiring, unauthorized modification or improper voltage is not normally covered.

Installation Evidence Helps Faster Support

For faster technical help, provide your order number, vehicle year, factory system photos, wiring photos and a short video showing the issue clearly.

Ofte stillede spørgsmål

BMW F34 Digital Instrument Cluster Questions

These answers focus on fitment, factory functions, installation and after-order support for BMW 3 Series GT F34 owners.

Will this fit my exact BMW 3 Series GT F34 model year?

Yes, if your vehicle is a supported BMW 3 Series GT F34 from 2013 to 2020 with the correct NBT or EVO route. Send your model year, dashboard photo and system photo before shipment so iKAGOO can prepare the correct version.

Does this BMW F34 Digital Instrument Cluster replace my center screen?

No. This product upgrades the driver instrument cluster area. Your main BMW center screen and head unit route remain separate unless your vehicle already has another retrofit.

Will original steering-wheel or cluster controls still work?

Yes, supported original control functions continue to work after correct connection and configuration. The exact operation may depend on your vehicle system, buttons and display settings.

Will the factory camera or parking sensors continue to work?

Yes, in normal cases those functions remain on the original center screen route because this product does not replace the main camera display system. If your vehicle has a non-standard camera, 360 system or previous retrofit, send photos before shipment.

Understøtter den Apple CarPlay og Android Auto?

It depends. This is a digital instrument cluster, not an Android head unit. It can show compatible navigation or media-style information where the connected NBT/EVO route and configuration provide supported data; full smartphone app operation still depends on your main head unit or CarPlay/Android Auto system.

Do I need to cut factory wiring?

No, the matched route is designed without intentional cutting of supported factory wiring. If your installer finds a connector mismatch, stop and contact iKAGOO before modifying wires.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY. It is suitable for experienced DIY installers or an automotive electronics installer who can remove trim carefully, connect wiring correctly and complete function testing.

Hvad skal jeg sende inden afsendelsen?

Send your BMW F34 model year, LHD or RHD steering position, original cluster photo, center screen photo, iDrive system photo and any previous retrofit information. These details help iKAGOO prepare the correct version.

What if my vehicle has a special factory audio system?

It depends. This cluster does not replace your main amplifier, but fiber-optic and factory-system differences can affect the route. Send photos and equipment details before shipment so iKAGOO can check the preparation path.

Can I ask for actual product photos before packing?

Yes. If you request this before packing, iKAGOO can provide visible product or accessory photos for your order. This is useful for international buyers who want one more check before shipment.

What if tracking does not update clearly?

It depends on the route. Some international and DDP shipments use one carrier for the international section and another for local delivery. Contact iKAGOO with your order number and we will request the latest available logistics information.

What if my installer finds a cable or setting issue?

Contact iKAGOO before forcing the installation. Send photos of the connector, wiring route, screen behavior and a short video of the issue. iKAGOO will use that evidence to guide the next step or escalate the case when needed.

What if software or firmware is required?

It depends. If the issue is related to settings, software or firmware, iKAGOO first confirms the product version and problem evidence. Applicable instructions or files may be provided after confirmation.

Why buy from iKAGOO instead of a cheaper generic listing?

Because the cheaper option often leaves you to judge fitment from photos alone. iKAGOO focuses on BMW F34 version checking, correct preparation, technical communication and order-based support after delivery.

Final Buying Advice

Order This Upgrade Only After the F34 Route Is Clear

The BMW F34 Digital Instrument Cluster is a strong upgrade when your vehicle matches the 2013–2020 BMW 3 Series GT F34 NBT/EVO route. Before shipment, send the requested photos so iKAGOO can reduce wrong-version risk and prepare the correct version for your car.

Ready to confirm your vehicle?

Send your vehicle year, original cluster photo, center screen photo and steering position. iKAGOO will use those details to check the order before preparing the shipment.

5.00

Baseret på 1-anmeldelser
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1 anmeldelse for BMW F34 Digital Instrument Cluster for 3 Series GT 2013–2020

  1. Noah Grant -

    Samlet vurdering
    Værdi for pengene

    Installeret på min 3GT fra 2017. Plug-and-play-forbindelsen var fejlfri, ingen kodning nødvendig. Den 12,3″ store skærm ser OEM ud og starter på under 2 sekunder. Perfekt farvenøjagtighed og datarespons i realtid.

    Er det en hjælp?
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iKAGOO – forsendelse, garanti, returnering og kundeservice
iKAGOO Kundeservice

Forsendelse, garanti og returnering

Tydelige oplysninger om ordrebehandling, international levering, køretøjsspecifikke produkter, garantiservice, returneringer og beskadigede forsendelser.

Ordrebehandling Normalt 1–3 hverdage før afsendelse.
International levering Normalt 5–20 hverdage efter afsendelse, afhængigt af destinationen.
Hardwaregaranti 12 måneders begrænset garanti for berettigede produktionsfejl.
Køretøjsspecifik support Der tilbydes hjælp til kompatibilitet, kabelføring og konfiguration.

Ofte stillede spørgsmål

Disse svar giver et praktisk overblik. De fulde vilkår, som der er linket til nedenfor, gælder for alle ordrer.

01

Hvorfra sendes ordrerne, og hvor lang tid tager leveringen?

De fleste iKAGOO-ordrer afsendes fra vores distributionscenter i Kina, efter at produktkonfigurationen og køretøjsoplysningerne er blevet kontrolleret. Den normale ordrebehandling tager cirka 1–3 arbejdsdage.

De forventede leveringstider efter afsendelse er:

  • USA og Canada: ca. 5–9 arbejdsdage
  • Den Europæiske Union: ca. 7–15 arbejdsdage
  • Storbritannien og Australien: ca. 7–10 arbejdsdage
  • Andre understøttede regioner: ca. 7–20 arbejdsdage

Leveringstidspunkterne kan blive påvirket af toldbehandling, lokale helligdage, levering til afsidesliggende områder, vejrforhold eller forsinkelser hos transportøren.

02

Skal jeg betale importafgift, moms eller toldafgifter?

Standard international forsendelse omfatter normalt ikke moms i modtagerlandet, importafgifter, mæglergebyrer eller toldbehandlingsgebyrer.

For destinationer i Den Europæiske Union, der opfylder betingelserne, er der en valgfri DDP-fragtjeneste kan forekomme. Importrelaterede gebyrer er kun inkluderet, hvis DDP vælges ved kassen eller bekræftes skriftligt af iKAGOO inden afsendelse.

Når DDP ikke er valgt, er modtageren ansvarlig for eventuelle afgifter, der opkræves af de lokale toldmyndigheder eller transportøren.

03

Kan jeg bestille ekspresforsendelse?

Ekspres- eller hurtiglevering kan være tilgængelig for udvalgte produkter og destinationer. Tilgængelighed, transportør og eventuelle ekstraomkostninger bekræftes inden afsendelse.

Afhængigt af destinationen og produkttypen kan iKAGOO benytte transportører som f.eks. DHL, FedEx, UPS, EMS, 4PX eller en anden logistikudbyder med sporingsmulighed.

04

Hvordan kan jeg spore min forsendelse?

Når ordren er afsendt, vil sporingsnummeret eller sporingslinket normalt blive sendt til den e-mailadresse, der blev brugt ved bestillingen.

Det kan tage flere hverdage, før opdateringerne vises, mens en pakke overføres mellem internationale og lokale transportører.

05

Hvad er iKAGOO’s retur- og refusionspolitik?

Om returnering er mulig, afhænger af årsagen til returneringen, produktets tilstand, installationsstatus, den fremlagte dokumentation samt om returneringen er blevet godkendt af iKAGOO.

Ved returnering af et produkt, der ikke er defekt, skal produktet normalt være ubrugt, ikke-installeret, komplet og egnet til videresalg. Kunden er som udgangspunkt ansvarlig for de godkendte returforsendelsesomkostninger.

Oprindelige forsendelsesomkostninger, DDP-omkostninger, moms, toldafgifter og andre logistikomkostninger kan som udgangspunkt ikke refunderes, medmindre dette kræves i henhold til gældende lovgivning eller bekræftes anderledes af iKAGOO.

Du må ikke sende et produkt tilbage, før du har modtaget en godkendt returadresse og returvejledning fra iKAGOO.

06

Hvad sker der, hvis iKAGOO har bekræftet, at produktet er kompatibelt, men det alligevel ikke kan installeres?

Der kan gælde yderligere beskyttelse, hvis iKAGOO har bekræftet kompatibiliteten inden købet, kunden har angivet korrekte oplysninger om køretøjet, og kunden har samarbejdet om rimelige installations- og fejlsøgningsforanstaltninger.

Hvis iKAGOO bekræfter, at der ikke findes nogen rimelig teknisk løsning, og problemet indberettes inden for 7 kalenderdage efter levering, kan kunden være berettiget til at få produktprisen refunderet uden at være forpligtet til at returnere produktet.

De oprindelige forsendelsesomkostninger, DDP, moms, toldafgifter og andre tredjepartsgebyrer er ikke inkluderet i denne produktprisrefusion.

07

Hvilken garanti tilbyder iKAGOO?

Blandt de iKAGOO-produkter, der er omfattet af tilbuddet, er en 12 måneders begrænset hardwaregaranti der dækker påviste produktionsfejl og berettigede hardwarefejl ved normal brug.

Afhængigt af problemet kan løsningen omfatte fjerndiagnose, hjælp til konfiguration, reservedele, reparation, udskiftning af produktet, delvis refusion eller fuld refusion.

Garantien dækker normalt ikke skader forårsaget af forkert ledningsføring, uautoriserede ændringer, utilsigtede skader, vandindtrængning, stød, forkert brug, forkert spænding, installationsfejl eller udstyr fra tredjeparter, der ikke er kompatibelt.

08

Medfører åbning af produktet automatisk, at garantien bortfalder?

En inspektion eller undersøgelse foretaget af en tredjepart medfører ikke automatisk, at hele garantien bortfalder. Skader forårsaget af uautoriseret reparation, udskiftning af komponenter, forkerte ændringer, afbrudte kredsløb eller forkert samling er dog ikke dækket.

Kontakt iKAGOO, inden du adskiller eller reparerer produktet, så den korrekte diagnostiske fremgangsmåde kan angives.

09

Hvad sker der, hvis min ordre ankommer beskadiget, eller hvis der mangler dele?

Kontakt iKAGOO inden for 7 kalenderdage efter levering og opbevar den originale emballage, fragtmærkaten, tilbehøret og selve produktet.

Send venligst tydelige fotos eller videoer, der viser:

  • Den ydre forsendelseskasse og forsendelsesetiketten
  • Eventuelle synlige skader på emballagen
  • Produktet og det berørte område
  • Alt modtaget tilbehør og ledningsføring

Efter en undersøgelse kan iKAGOO sørge for forsendelse af manglende dele, udskiftning, reparation, refusion eller en anden rimelig løsning afhængigt af den konkrete sag.

10

Hvad skal jeg gøre, hvis jeg har bestilt det forkerte produkt?

Kontakt iKAGOO, inden du installerer eller tager produktet i brug. En ombytning eller returnering kan godkendes, hvis produktet er ubrugt, ikke er installeret, er komplet og egnet til videresalg.

Kunderne skal normalt selv betale forsendelsesomkostningerne og eventuelle prisforskelle, hvis der er valgt et forkert produkt, en forkert bilmodel, et forkert årstal eller en forkert fabrikskonfiguration.

Der udstedes ikke automatisk en gratis forudbetalt returlabel.

11

Kan jeg ændre eller annullere min ordre efter betaling?

Kontakt iKAGOO så hurtigt som muligt, helst inden for 12 timer efter bestillingen er afgivet, når du anmoder om en adresse, en køretøjskonfiguration eller en produktændring.

En ændring eller annullering træder først i kraft, når den er bekræftet af iKAGOO. Køretøjsspecifikke produkter kan gå videre til indkøb, programmering, test, konfiguration eller tilpasning kort efter betalingen.

Når forberedelsen eller forsendelsen er påbegyndt, er det muligvis ikke længere muligt at annullere ordren, eller der kan blive fratrukket rimelige omkostninger, der allerede er afholdt.

12

Hvad er inkluderet i pakken?

Pakkens indhold varierer afhængigt af produkt, bilmodel, fabriksmonteret system og den valgte konfiguration.

Afhængigt af produktet kan pakken indeholde selve enheden, køretøjsspecifikke ledningsnet, CANBUS-grænseflade, adaptere, USB-kabler, antenner, mikrofoner, monteringsdele og andet tilbehør til installationen.

Se den relevante produktside, billederne af emballagen og ordrebekræftelsen for at få det nøjagtige indhold.

13

Hvordan kontakter jeg iKAGOO-kundeservice?

Du kan kontakte iKAGOO via kontaktformularen, e-mail, WhatsApp eller de tilgængelige supportkanaler på hjemmesiden. Den typiske svartid er inden for 24 arbejdstimer.

For at få hurtigere teknisk support bedes du angive dit ordrenummer, bilmodel og årgang, billeder af det originale system, produktbilleder samt en tydelig video, der viser problemet.

Besøg: iKAGOO Kontakt og support

14

Er betalingen sikker, og er der mulighed for afbetaling?

Betalinger behandles via de sikre betalingsmetoder, der vises under kassen. De tilgængelige kort-, e-wallet- og afbetalingsmuligheder kan variere afhængigt af land, valuta, betalingsudbyder og kundens berettigelse.

Alle afbetalingsordninger, herunder de muligheder, der tilbydes af PayPal eller en anden udbyder, er underlagt den pågældende udbyders regionale tilgængelighed og godkendelsesregler.

Læs de fulde iKAGOO-retningslinjer

Læs de fulde vilkår og betingelser igennem, inden du bestiller, især hvad angår køretøjsspecifikke produkter, internationale afgiftsordninger og returneringer i forbindelse med montering.

Denne FAQ er en forenklet vejledning til kunderne. De fuldstændige, offentliggjorte vilkår, ordrebekræftelsen og gældende forbrugerlovgivning har forrang, hvis der er uoverensstemmelser i formuleringerne.

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