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BMW F07 GT digitalt instrumentpanel 2009–2016 – opgradering til 12,3-tommers virtuelt instrumentpanel

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(1 kundeanmeldelse)

Den oprindelige pris var: $1,058.00.Den aktuelle pris er: $568.00.

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Vi håndterer al moms og told. Anslået besparelse: $120-$280.

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iKAGOO-køberbeskyttelse

Købsbeskyttelse for dette produkt

Kompatibilitetsvurdering, sikker betaling, sporing af leveringen og praktisk kundeservice.

Berettigelse, indberetningsfrister og afhjælpende foranstaltninger afhænger af den gældende iKAGOO-politik og en konkret vurdering af sagen.

Se beskyttelsespolitikker
BMW 5 Series Gran Turismo F07 2009–2016

Replace the analog F07 GT cluster with a cleaner 12.3-inch digital dashboard.

The BMW F07 GT Digital Instrument Cluster upgrades the driver display area from traditional gauges to a 12.3-inch LCD virtual dash. It is built for BMW 5 Series Gran Turismo F07 models from 2009–2016 with NBT/EVO system confirmation, OEM 8.8-inch screen reference and MOST fiber confirmation before shipment.

BMW F07 GT Digital Instrument Cluster 12.3 inch LCD virtual dash product view
12.3-Inch LCD Virtual Dash Upgrade

BMW F07 GT digitalt instrumentpanel 2009–2016 – opgradering til 12,3-tommers virtuelt instrumentpanel

Upgrade the driver display you look at every time you drive. iKAGOO checks your vehicle year, original cluster, dashboard shape, factory NBT/EVO system, OEM screen size and MOST fiber condition before shipment to reduce wrong-version risk.

12,3-tommer LCD-skærm 1920×720-skærm Linux system NBT / EVO confirmation

Correct product scope

Produkttype: Digital Instrument Cluster / LCD dashboard retrofit.

Køretøj: BMW 5 Series Gran Turismo F07 GT.

Years: 2009–2016.

Main value: modern virtual dash look, clearer driver display, retained vehicle information and fitment matching before shipment.

Hurtigt svar

Is this the right digital cluster for your BMW F07 GT?

The BMW F07 GT Digital Instrument Cluster is a 12.3-inch LCD dashboard retrofit for BMW 5 Series Gran Turismo F07 models from 2009–2016. It replaces the analog instrument display area with a modern Linux-based digital cluster while retaining supported factory vehicle data, warnings and driving information after correct installation and setup. This BMW 5 Series GT F07 Digital Cluster is intended for NBT/EVO vehicles with the correct dashboard architecture, OEM 8.8-inch screen reference and MOST fiber confirmation. Before shipment, iKAGOO checks your vehicle photos and system details so the correct cluster version, wiring and configuration guidance can be prepared.

Will it fit my exact F07 GT?

It is intended for BMW 5 Series Gran Turismo F07 2009–2016. iKAGOO still checks dashboard photos, NBT/EVO system information and MOST fiber status because physical fit alone does not prove the cluster will work correctly.

Will original data remain visible?

Supported speed, rpm, gear, fuel, warnings, mileage and driving information continue to display after correct wiring and configuration. Special factory equipment should be confirmed before shipment.

Er det en Android-hovedenhed?

No. This is a digital instrument cluster. It upgrades the driver gauge area, not the center infotainment screen.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is planned. If the plug, MOST fiber or harness position does not match, stop installation and contact iKAGOO before forcing the connection.

High-Intent Fitment Match

Built for F07 GT owners searching for a real digital cluster retrofit

This BMW F07 GT Digital Instrument Cluster is designed for buyers comparing a BMW F07 Cluster Retrofit, BMW F07 Speedometer Replacement, BMW 5 Series GT F07 Digital Cluster and BMW F07 Digital Dashboard Upgrade. It is not a decorative screen; it replaces the old analog instrument area with a 12.3-inch digital driver display.

Because F07 GT vehicles can differ by NBT, EVO, OEM screen size, HUD equipment and MOST fiber configuration, iKAGOO checks your vehicle details before shipment. This is especially important for buyers searching for a BMW F07 NBT EVO Digital Cluster or BMW F07 MOST Fiber Digital Cluster, where the correct version matters more than the product photo alone.

Core Buyer Benefits

What this digital cluster changes in daily driving

This upgrade is strongest for BMW F07 GT owners who want the cabin to feel newer without changing the whole vehicle.

1

Modern cockpit without changing the GT identity

The 12.3-inch LCD display gives the 5 Series Gran Turismo a newer driver display style while keeping the BMW dashboard structure recognizable. The result is a cleaner cabin upgrade rather than a mismatched universal screen.

2

Clearer speed, rpm and driving information

Digital display layouts make key driving data easier to read, especially at night. For daily use, the value is not only visual style but also clearer information in front of the driver.

3

Multiple display styles for a fresher interior

The cluster supports multiple UI styles, allowing the dashboard to feel more current than the original analog instrument panel. This gives an older F07 GT a stronger long-term ownership appeal.

Fabriksindstillinger bevares

Original vehicle information supported after correct installation

Beholdt

Supported speed, rpm, gear and fuel information continue to display through the digital cluster.

Beholdt

Supported warning information and vehicle status data remain available after correct configuration.

Checked

Odometer and mileage-related information must be handled carefully according to the vehicle and supplied setup guidance.

Understøttet

CarPlay and Android Auto display support is available as described for the product, with source and configuration confirmation before use.

Special HUD equipment, previous cluster replacement, non-standard coding, missing MOST fiber, altered wiring or uncommon regional configurations may require additional confirmation. Please send the requested vehicle information before shipment.

Product Media Story

A digital driver display built for the BMW F07 GT cockpit

Each image is paired with a buying reason first, so the customer understands the value before looking at the hardware.

12.3-inch cluster hardware for a newer driver display

The cluster replaces the original analog gauge area with a wide LCD driver display. This gives the BMW 5 Series Gran Turismo a more current cockpit feel while keeping the instrument location familiar.

BMW F07 GT Digital Instrument Cluster 12.3 inch LCD product front view

Before and after cabin improvement

The visual difference is clear: the old analog cluster looks dated, while the digital cluster gives the driver area a stronger modern BMW feel. This is the upgrade customers notice every time they sit behind the wheel.

BMW F07 GT digital dashboard before and after cluster upgrade

BMW cluster family reference for correct version matching

BMW clusters can look similar across different chassis, but the shell shape, connector logic and vehicle data communication are not the same. The correct F07 GT version must be matched before shipment.

BMW digital instrument cluster family including F07 GT 12.3 inch cluster

System and model coverage should be checked before ordering

The product family supports multiple BMW chassis, but that does not mean every version is interchangeable. iKAGOO checks your model, year, NBT/EVO status, OEM screen size and MOST fiber details before shipment.

BMW F07 NBT EVO digital cluster fitment and system matching reference

Interface styles give the F07 GT a newer driver display

Different UI styles help the cockpit feel more current than the original analog instrument panel. This is a visible BMW 5 Series GT digital dashboard upgrade, not a hidden electronic repair.

BMW F07 GT virtual dash interface modes for digital instrument cluster

Installation should be tested before final trim assembly

A correct cluster retrofit is not judged only by whether the part fits into the opening. The installer should confirm plugs, MOST fiber, power, vehicle data and warning display before final reassembly.

BMW F07 GT Digital Instrument Cluster installation steps and wiring test
Før afsendelse

Vehicle information needed to prepare the correct cluster

This vehicle may be sold under different model names in different markets. iKAGOO prepares the correct version according to the BMW chassis, model year, dashboard layout, factory system, OEM screen size and connector configuration—not only the badge name.

Check 1

BMW 5 Series Gran Turismo F07 GT model year and market region.

Check 2

Clear photo of the original instrument cluster and surrounding dashboard.

Check 3

Factory iDrive system photo showing NBT or EVO interface information.

Check 4

Confirmation of OEM 8.8-inch screen reference and MOST fiber-optic plug where applicable.

Værdi ved køb

Why this upgrade is worth buying

The BMW F07 GT is a distinctive long-distance Gran Turismo model, but the analog cluster makes the cabin feel older. This BMW F07 GT Digital Instrument Cluster modernizes the driver’s main display without changing the core identity of the vehicle.

Compared with repairing or replacing the old analog cluster, this upgrade gives a more visible interior improvement. Compared with buying a used OEM digital cluster, iKAGOO focuses on prepared fitment, vehicle information checking and after-order support.

Correct Expectation

What this product is not

This is not a center Android head unit and not a radio replacement. It upgrades the driver instrument cluster area.

That distinction matters because customers searching for Android screens or center navigation units need a different product. This page is for the BMW F07 GT digital dashboard retrofit.

Hvorfor købe hos iKAGOO?

Prepared for the vehicle, not just the product photo

A digital cluster can physically look similar across BMW models, but the correct version depends on vehicle system, connector and data integration.

A

Køretøjsspecifik bekræftelse

iKAGOO checks your BMW F07 GT year, dashboard, original cluster and factory system information before shipment. This helps reduce wrong-version risk.

B

MOST and system matching

NBT/EVO system status, OEM screen reference and MOST fiber condition matter for a cluster retrofit. These details are checked before preparing the order.

C

Beskyttelse af fabriksmonterede ledningsføringer

The installation approach is based on matched connections rather than intentionally cutting supported factory wiring. If plugs do not match, installation should stop.

D

Installation and setup support

iKAGOO can help review connection photos, setup symptoms and function testing for supported hardware. This matters because a cluster retrofit must be checked before final trim reassembly.

E

12 måneders hardwaregaranti

Eligible hardware is covered by iKAGOO’s 12-month hardware warranty. Keep your order information, installation photos and issue videos ready for after-sales handling.

F

Cleaner buying decision

This product page explains fitment, retained data, installation boundaries and after-order support so buyers do not choose only by a similar-looking cluster photo.

iKAGOO-købsvurdering

Three purchase indicators with score comparison

These scores help buyers compare this upgrade against keeping the analog cluster, repairing the old part or buying a used OEM cluster.

Behov for opgradering af iKAGOO

90/100
Gode argumenter for en opgradering
Analog cluster
45
Used OEM part
66
iKAGOO digital
90
  • Large visual improvement over the original analog BMW F07 GT cluster.
  • 12.3-inch LCD gives clearer modern driver information.
  • Multiple UI styles improve long-term cabin freshness.
  • Vehicle confirmation before shipment reduces wrong-version risk.
Read the iKAGOO Upgrade Necessity Standard

iKAGOO Original – Kompatibilitet med køretøjer

89/100
Near-OEM Function Retention
Generic cluster
62
Used OEM part
75
iKAGOO match
89
  • Factory Function Continuity 25%: supported vehicle data and warnings continue after correct setup.
  • Original Control Continuity 15%: BMW driving information remains in the driver’s primary display area.
  • Vehicle Data & Warning Integration 20%: supported speed, rpm, gear, fuel and warnings are retained.
  • Physical Architecture Match 15%: designed for the F07 GT cluster position and dashboard shape.
  • Factory-Style UI & Interaction Match 15%: display style keeps a BMW-oriented cockpit feel.
  • Installation & Hardware Integration 10%: matched wiring approach protects supported factory wiring.

A score of 89/100 does not mean that 11% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct vehicle version, wiring and setup process are used.

Read the iKAGOO Original Vehicle Compatibility Standard

iKAGOO – Nemhed ved installation

Niveau 3
Avanceret gør-det-selv
Simple trim part
L2
Digitalt instrumentpanel
L3
Deep coding retrofit
L4
  • Suitable for experienced DIY installers or an automotive electronics installer.
  • Requires careful trim removal, cluster replacement and harness connection.
  • NBT/EVO, MOST fiber and function testing must be confirmed before final assembly.
  • No intentional cutting of supported factory wiring.
Read the iKAGOO Installation Ease Level Standard
Sammenlign dine opgraderingsmuligheder

Choose based on the problem you want to solve

For BMW F07 GT owners, the best choice depends on whether you want to keep the car original, repair a failed cluster or make the cabin visibly newer.

Keep the analog cluster

What it solves: No new installation work or hardware cost.

What it does not solve: The driver display remains visually dated.

Bedst til: Owners who only need the car to remain stock.

Konklusion vedrørende købet: Lowest effort, but no interior modernization.

Reparer det gamle instrumentpanel

What it solves: Restores the existing analog display if the original unit has a fault.

What it does not solve: It does not add a modern digital display experience.

Bedst til: Owners focused only on repair.

Konklusion vedrørende købet: Practical for repair, weak for upgrade value.

Used OEM digital cluster

What it solves: May offer an original BMW-style digital look.

What it does not solve: Mileage, coding, compatibility and used-part condition may create extra work.

Bedst til: Owners who want an OEM retrofit path.

Konklusion vedrørende købet: Good in the right hands, but not always simpler.

iKAGOO BMW F07 GT Digital Instrument Cluster

What it solves: Adds a 12.3-inch LCD virtual dash with vehicle-specific preparation and support.

What it does not solve: It still requires correct vehicle information and careful installation testing.

Bedst til: Owners who want a visible cockpit upgrade with reduced wrong-version risk.

Konklusion vedrørende købet: Best balanced option for modern display value and prepared fitment.

Purchase conclusion

Choose this digital cluster if your BMW 5 Series Gran Turismo still drives well but the dashboard looks old. The upgrade gives the car a newer cockpit feel while iKAGOO helps match the correct version before shipment.

Bestil den rigtige version
Produktspecifikationer

BMW F07 GT digital cluster details

Specifications should be matched with your vehicle photos and selected configuration before shipment.

ProdukttypeDigital Instrument Cluster / LCD Dashboard Retrofit
Supported vehicleBMW 5 Series Gran Turismo F07 GT
Understøttede år2009–2016
Skærm12,3-tommer IPS LCD
Opløsning1920×720
SystemLinux automotive platform
FabriksystemNBT / EVO confirmation required before shipment
Vehicle requirementOEM 8.8-inch screen reference and MOST fiber confirmation where applicable
Display supportVehicle information, warning data and driving display functions after correct setup
Phone display supportCarPlay / Android Auto support as described for the product configuration
Wiring approachMatched harness connection without intentional cutting of supported factory wiring
Center head unit functionNot included
Installation and Testing

Installation work that should be planned

  • Remove the original instrument cluster trim carefully.
  • Remove the factory analog cluster without damaging surrounding dashboard panels.
  • Connect the matched harness and confirm plug orientation.
  • Confirm MOST fiber position where required by the vehicle system.
  • Power on and check screen display before final assembly.
  • Test speed, rpm, gear, fuel, warnings, mileage display and supported vehicle information.
  • Test sleep/wake behavior and check for warning lights before reinstalling all trim.
Pause and Contact iKAGOO

Stop before damage if something does not match

  • Stikkets form eller stiftkonfigurationen passer tydeligvis ikke sammen.
  • The MOST fiber plug is missing, damaged or different from the expected position.
  • A pin is bent, loose or damaged.
  • The cluster does not power on after checking safe connections.
  • Warning information or vehicle data behaves abnormally.
  • A fuse repeatedly blows.
  • Det kan ikke bekræftes, om der er strøm eller jordforbindelse.
  • Installation would require cutting the factory main harness.
After Ordering Support Workflow

What happens after you place the order

For a digital instrument cluster retrofit, after-order support must be clear because fitment, wiring and function testing matter more than appearance alone.

Trin 1

Order and vehicle review

After the order is received, iKAGOO checks the selected product, BMW model, F07 GT body style, model year and delivery option. If key vehicle information is missing, we request it before preparing the cluster.

Trin 2

Dashboard and system photo confirmation

You may be asked to send photos of the original cluster, full dashboard, factory iDrive screen, NBT/EVO system page and connector area if available. This reduces the risk of sending a similar-looking but wrong version.

Trin 3

MOST and harness preparation

Before shipment, iKAGOO checks whether MOST fiber and vehicle-interface details need special attention. This step is important for vehicle data, warning information and stable cluster communication.

Trin 4

Tracked shipping and selected tax service

After dispatch, tracking information is provided. If a DDP or tax-prepaid option is available and selected at checkout, import handling follows the selected service and destination policy.

Trin 5

Pre-installation checklist

Before powering the cluster, confirm connector position, harness route, MOST fiber condition and dashboard fit. If anything does not match, stop and contact iKAGOO before forcing the plug.

Trin 6

Installation-time guidance

During installation, iKAGOO can help review connection photos, cluster behavior and basic setup symptoms for supported hardware. Clear photos and short videos are more useful than text-only descriptions.

Trin 7

Post-installation function testing

After the cluster powers on, test speed, rpm, gear, fuel, warning lights, mileage display, vehicle data, sleep/wake behavior and fault-free operation before reinstalling all trim.

Trin 8

Issue handling and warranty path

If a problem appears, provide your order number, installation photos, short issue video, connector photos and product label if requested. iKAGOO will guide connection checks, configuration checks or warranty handling according to the applicable policy.

Support documents and policies

For warranty and after-sales rules, read the iKAGOO’s garantibetingelser. For return conditions and reporting periods, read the Politik for tilbagebetaling og returnering. For more digital cluster background, visit the iKAGOO Virtual Cockpit Retrofit page.

Ofte stillede spørgsmål

BMW F07 GT Digital Instrument Cluster FAQ

Will this fit my exact BMW F07 GT?

It depends. This product is intended for BMW 5 Series Gran Turismo F07 2009–2016, but iKAGOO still checks your dashboard, original cluster, NBT/EVO system and MOST fiber details before shipment.

Is this a digital instrument cluster or a center Android screen?

Yes, it is a digital instrument cluster. It replaces the driver gauge area, not the center infotainment screen or radio head unit.

Will original vehicle information still work?

Yes, supported speed, rpm, gear, fuel, warning and vehicle status information can continue to display after correct wiring and setup. The exact result depends on correct vehicle matching and installation.

Understøtter den CarPlay og Android Auto?

Yes, the product page describes CarPlay and Android Auto support. The source connection and display behavior should be confirmed according to your vehicle system and selected configuration before use.

Do I need MOST fiber for this upgrade?

It depends on your vehicle configuration. The current product information asks buyers to confirm the OEM 8.8-inch screen and MOST fiber-optic plug. Send photos before shipment if you are unsure.

Do I need to cut factory wiring?

No. No intentional cutting of supported factory wiring is planned. If installation seems to require cutting the main factory harness, stop and contact iKAGOO before continuing.

Is this suitable for DIY installation?

It depends on your experience. The Installation Ease Level is Level 3 — Advanced DIY, suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help.

Hvad skal jeg sende inden afsendelsen?

Send your BMW model, year, market region, dashboard photo, original cluster photo, factory iDrive system photo and connector or MOST fiber photo if available. This helps iKAGOO prepare the correct cluster version.

Why buy from iKAGOO instead of a cheaper generic cluster?

Because digital clusters can look similar online but differ in fitment, wiring and vehicle data behavior. iKAGOO focuses on vehicle confirmation, correct version preparation and after-order support.

What happens if my connector or system is different?

It depends. Do not force the installation if the connector, MOST fiber or system information is different. Contact iKAGOO with clear photos so the issue can be checked before wiring damage occurs.

Sidste trin i købsprocessen

Confirm your BMW F07 GT system, then order the correct digital cluster version.

This BMW F07 GT Digital Instrument Cluster is strongest for 2009–2016 Gran Turismo owners who want a modern 12.3-inch virtual dash while keeping supported factory vehicle information. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

5.00

Baseret på 1-anmeldelser
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1 anmeldelse for BMW F07 GT Digital Instrument Cluster 2009–2016 12.3-Inch Virtual Dash Upgrade

  1. Andrey Morozov (Андrey Morozov) -

    Samlet vurdering
    Værdi for pengene

    Jeg har en diesel-GT fra 2011. Instrumentpanelet passede som om det var originalt. Linux-systemet starter øjeblikkeligt, selv ved -25 grader hakker det ikke, og pixels fungerer skarpt. Omdrejningstælleren viser de korrekte omdrejninger for diesel. Jeg er meget glad for det moderne udseende, som minder om G32. Leveringen var hurtig, og emballagen var sikker.

    Er det en hjælp?
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iKAGOO – forsendelse, garanti, returnering og kundeservice
iKAGOO Kundeservice

Forsendelse, garanti og returnering

Tydelige oplysninger om ordrebehandling, international levering, køretøjsspecifikke produkter, garantiservice, returneringer og beskadigede forsendelser.

Ordrebehandling Normalt 1–3 hverdage før afsendelse.
International levering Normalt 5–20 hverdage efter afsendelse, afhængigt af destinationen.
Hardwaregaranti 12 måneders begrænset garanti for berettigede produktionsfejl.
Køretøjsspecifik support Der tilbydes hjælp til kompatibilitet, kabelføring og konfiguration.

Ofte stillede spørgsmål

Disse svar giver et praktisk overblik. De fulde vilkår, som der er linket til nedenfor, gælder for alle ordrer.

01

Hvorfra sendes ordrerne, og hvor lang tid tager leveringen?

De fleste iKAGOO-ordrer afsendes fra vores distributionscenter i Kina, efter at produktkonfigurationen og køretøjsoplysningerne er blevet kontrolleret. Den normale ordrebehandling tager cirka 1–3 arbejdsdage.

De forventede leveringstider efter afsendelse er:

  • USA og Canada: ca. 5–9 arbejdsdage
  • Den Europæiske Union: ca. 7–15 arbejdsdage
  • Storbritannien og Australien: ca. 7–10 arbejdsdage
  • Andre understøttede regioner: ca. 7–20 arbejdsdage

Leveringstidspunkterne kan blive påvirket af toldbehandling, lokale helligdage, levering til afsidesliggende områder, vejrforhold eller forsinkelser hos transportøren.

02

Skal jeg betale importafgift, moms eller toldafgifter?

Standard international forsendelse omfatter normalt ikke moms i modtagerlandet, importafgifter, mæglergebyrer eller toldbehandlingsgebyrer.

For destinationer i Den Europæiske Union, der opfylder betingelserne, er der en valgfri DDP-fragtjeneste kan forekomme. Importrelaterede gebyrer er kun inkluderet, hvis DDP vælges ved kassen eller bekræftes skriftligt af iKAGOO inden afsendelse.

Når DDP ikke er valgt, er modtageren ansvarlig for eventuelle afgifter, der opkræves af de lokale toldmyndigheder eller transportøren.

03

Kan jeg bestille ekspresforsendelse?

Ekspres- eller hurtiglevering kan være tilgængelig for udvalgte produkter og destinationer. Tilgængelighed, transportør og eventuelle ekstraomkostninger bekræftes inden afsendelse.

Afhængigt af destinationen og produkttypen kan iKAGOO benytte transportører som f.eks. DHL, FedEx, UPS, EMS, 4PX eller en anden logistikudbyder med sporingsmulighed.

04

Hvordan kan jeg spore min forsendelse?

Når ordren er afsendt, vil sporingsnummeret eller sporingslinket normalt blive sendt til den e-mailadresse, der blev brugt ved bestillingen.

Det kan tage flere hverdage, før opdateringerne vises, mens en pakke overføres mellem internationale og lokale transportører.

05

Hvad er iKAGOO’s retur- og refusionspolitik?

Om returnering er mulig, afhænger af årsagen til returneringen, produktets tilstand, installationsstatus, den fremlagte dokumentation samt om returneringen er blevet godkendt af iKAGOO.

Ved returnering af et produkt, der ikke er defekt, skal produktet normalt være ubrugt, ikke-installeret, komplet og egnet til videresalg. Kunden er som udgangspunkt ansvarlig for de godkendte returforsendelsesomkostninger.

Oprindelige forsendelsesomkostninger, DDP-omkostninger, moms, toldafgifter og andre logistikomkostninger kan som udgangspunkt ikke refunderes, medmindre dette kræves i henhold til gældende lovgivning eller bekræftes anderledes af iKAGOO.

Du må ikke sende et produkt tilbage, før du har modtaget en godkendt returadresse og returvejledning fra iKAGOO.

06

Hvad sker der, hvis iKAGOO har bekræftet, at produktet er kompatibelt, men det alligevel ikke kan installeres?

Der kan gælde yderligere beskyttelse, hvis iKAGOO har bekræftet kompatibiliteten inden købet, kunden har angivet korrekte oplysninger om køretøjet, og kunden har samarbejdet om rimelige installations- og fejlsøgningsforanstaltninger.

Hvis iKAGOO bekræfter, at der ikke findes nogen rimelig teknisk løsning, og problemet indberettes inden for 7 kalenderdage efter levering, kan kunden være berettiget til at få produktprisen refunderet uden at være forpligtet til at returnere produktet.

De oprindelige forsendelsesomkostninger, DDP, moms, toldafgifter og andre tredjepartsgebyrer er ikke inkluderet i denne produktprisrefusion.

07

Hvilken garanti tilbyder iKAGOO?

Blandt de iKAGOO-produkter, der er omfattet af tilbuddet, er en 12 måneders begrænset hardwaregaranti der dækker påviste produktionsfejl og berettigede hardwarefejl ved normal brug.

Afhængigt af problemet kan løsningen omfatte fjerndiagnose, hjælp til konfiguration, reservedele, reparation, udskiftning af produktet, delvis refusion eller fuld refusion.

Garantien dækker normalt ikke skader forårsaget af forkert ledningsføring, uautoriserede ændringer, utilsigtede skader, vandindtrængning, stød, forkert brug, forkert spænding, installationsfejl eller udstyr fra tredjeparter, der ikke er kompatibelt.

08

Medfører åbning af produktet automatisk, at garantien bortfalder?

En inspektion eller undersøgelse foretaget af en tredjepart medfører ikke automatisk, at hele garantien bortfalder. Skader forårsaget af uautoriseret reparation, udskiftning af komponenter, forkerte ændringer, afbrudte kredsløb eller forkert samling er dog ikke dækket.

Kontakt iKAGOO, inden du adskiller eller reparerer produktet, så den korrekte diagnostiske fremgangsmåde kan angives.

09

Hvad sker der, hvis min ordre ankommer beskadiget, eller hvis der mangler dele?

Kontakt iKAGOO inden for 7 kalenderdage efter levering og opbevar den originale emballage, fragtmærkaten, tilbehøret og selve produktet.

Send venligst tydelige fotos eller videoer, der viser:

  • Den ydre forsendelseskasse og forsendelsesetiketten
  • Eventuelle synlige skader på emballagen
  • Produktet og det berørte område
  • Alt modtaget tilbehør og ledningsføring

Efter en undersøgelse kan iKAGOO sørge for forsendelse af manglende dele, udskiftning, reparation, refusion eller en anden rimelig løsning afhængigt af den konkrete sag.

10

Hvad skal jeg gøre, hvis jeg har bestilt det forkerte produkt?

Kontakt iKAGOO, inden du installerer eller tager produktet i brug. En ombytning eller returnering kan godkendes, hvis produktet er ubrugt, ikke er installeret, er komplet og egnet til videresalg.

Kunderne skal normalt selv betale forsendelsesomkostningerne og eventuelle prisforskelle, hvis der er valgt et forkert produkt, en forkert bilmodel, et forkert årstal eller en forkert fabrikskonfiguration.

Der udstedes ikke automatisk en gratis forudbetalt returlabel.

11

Kan jeg ændre eller annullere min ordre efter betaling?

Kontakt iKAGOO så hurtigt som muligt, helst inden for 12 timer efter bestillingen er afgivet, når du anmoder om en adresse, en køretøjskonfiguration eller en produktændring.

En ændring eller annullering træder først i kraft, når den er bekræftet af iKAGOO. Køretøjsspecifikke produkter kan gå videre til indkøb, programmering, test, konfiguration eller tilpasning kort efter betalingen.

Når forberedelsen eller forsendelsen er påbegyndt, er det muligvis ikke længere muligt at annullere ordren, eller der kan blive fratrukket rimelige omkostninger, der allerede er afholdt.

12

Hvad er inkluderet i pakken?

Pakkens indhold varierer afhængigt af produkt, bilmodel, fabriksmonteret system og den valgte konfiguration.

Afhængigt af produktet kan pakken indeholde selve enheden, køretøjsspecifikke ledningsnet, CANBUS-grænseflade, adaptere, USB-kabler, antenner, mikrofoner, monteringsdele og andet tilbehør til installationen.

Se den relevante produktside, billederne af emballagen og ordrebekræftelsen for at få det nøjagtige indhold.

13

Hvordan kontakter jeg iKAGOO-kundeservice?

Du kan kontakte iKAGOO via kontaktformularen, e-mail, WhatsApp eller de tilgængelige supportkanaler på hjemmesiden. Den typiske svartid er inden for 24 arbejdstimer.

For at få hurtigere teknisk support bedes du angive dit ordrenummer, bilmodel og årgang, billeder af det originale system, produktbilleder samt en tydelig video, der viser problemet.

Besøg: iKAGOO Kontakt og support

14

Er betalingen sikker, og er der mulighed for afbetaling?

Betalinger behandles via de sikre betalingsmetoder, der vises under kassen. De tilgængelige kort-, e-wallet- og afbetalingsmuligheder kan variere afhængigt af land, valuta, betalingsudbyder og kundens berettigelse.

Alle afbetalingsordninger, herunder de muligheder, der tilbydes af PayPal eller en anden udbyder, er underlagt den pågældende udbyders regionale tilgængelighed og godkendelsesregler.

Læs de fulde iKAGOO-retningslinjer

Læs de fulde vilkår og betingelser igennem, inden du bestiller, især hvad angår køretøjsspecifikke produkter, internationale afgiftsordninger og returneringer i forbindelse med montering.

Denne FAQ er en forenklet vejledning til kunderne. De fuldstændige, offentliggjorte vilkår, ordrebekræftelsen og gældende forbrugerlovgivning har forrang, hvis der er uoverensstemmelser i formuleringerne.

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