1. Introduktion
Velkommen til iKagoo.com. These Terms & Conditions of Use (“Terms”) govern your access to and use of our website, products, content, checkout process, support communication, and related services.
iKagoo sells automotive electronics, including Android head units, digital instrument clusters, CarPlay upgrade products, AI CarPlay boxes, vehicle camera systems, and related vehicle-specific accessories.
By using this website, creating an account, placing an order, or contacting our support team, you agree to these Terms and to any policies referenced in these Terms, including our Shipping Policy and Refund, Returns & Warranty Policy.
2. Website Use & Account Responsibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this website, place an order, or submit payment information.
You agree not to misuse iKagoo.com, interfere with website functionality, attempt unauthorized access, scrape data in a harmful manner, submit false information, or use the website for fraudulent, illegal, or abusive purposes.
User accounts
If you create an account on iKagoo.com, you are responsible for keeping your login information secure. You are responsible for activities that occur under your account unless unauthorized access is confirmed and reported to us promptly.
Customer-provided information
You are responsible for providing accurate order information, including your name, email address, phone number, shipping address, vehicle year, vehicle model, dashboard photos, and other compatibility details requested before or after purchase.
3. Product Safety & Responsible Use
iKagoo automotive electronics are intended to upgrade vehicle display, navigation, entertainment, connectivity, and dashboard functions. These products must be installed and used responsibly.
Driver safety comes first. Do not watch videos, adjust complex settings, type navigation inputs, or use any screen feature in a way that distracts from driving or violates local road laws.
Android head units, CarPlay products, and AI boxes
- Video apps, streaming apps, and entertainment functions should only be used when the vehicle is safely parked.
- Local laws may restrict screen use, video playback, or mobile interaction while driving.
- You are responsible for using these products in a legal and safe manner.
Digitale instrumentgrupper
- Digital instrument clusters are display upgrade products and should be used as part of normal responsible driving awareness.
- Drivers remain responsible for obeying speed limits, vehicle warnings, traffic laws, and actual road conditions.
- Installation may require dashboard disassembly, original component transfer, connector checking, and calibration or settings review.
Vehicle cameras and parking aids
- Rearview cameras, 360 camera systems, DVR products, and parking aids do not replace mirrors, shoulder checks, or safe driving judgment.
- Displayed objects may appear closer, farther, wider, or narrower depending on camera angle and installation quality.
Professional installation is strongly recommended for complex vehicle-specific products, especially digital instrument clusters, dual-screen upgrades, camera systems, and products requiring dashboard disassembly.
4. Product Information, Compatibility & Pricing
We aim to provide accurate product descriptions, images, specifications, compatibility notes, and pricing. However, minor errors, outdated information, image differences, stock changes, or specification updates may occur.
Compatibility information
Many iKagoo products are vehicle-specific. Compatibility may depend on model year, trim, dashboard shape, original system type, left-hand-drive or right-hand-drive layout, factory options, wiring layout, and regional vehicle configuration.
Customers should provide requested vehicle information and dashboard photos before purchase when compatibility is uncertain. If you order without confirmation or provide incorrect vehicle information, return and refund handling may be affected under our Refund, Returns & Warranty Policy.
Product images and specifications
Product images may include reference photos, installation examples, interface examples, or optional accessories. Actual appearance, UI layout, packaging, accessories, and configuration may vary by product version or vehicle application.
Pricing and availability
Prices, discounts, product availability, shipping options, and promotional offers may change without notice. We may correct pricing or product information errors before accepting or fulfilling an order.
5. Orders, Payments, Billing & Taxes
All orders placed through iKagoo.com are subject to acceptance, payment review, stock availability, compatibility review where applicable, and shipping route availability.
Order acceptance
We reserve the right to refuse, cancel, or refund an order if the product is unavailable, the payment appears high-risk, the order information is incomplete, the destination cannot be served, or the product appears unsuitable for the vehicle information provided.
Payment verification
To reduce fraud and unauthorized transactions, iKagoo may request order verification when billing and shipping details do not match, when order value is unusually high, or when the payment provider flags a transaction for review.
Import duties, VAT, and local taxes
Unless optional DDP-fragt med afgifter inkluderet is selected at checkout or confirmed with our customer service team before shipment, customers are responsible for any applicable import duties, VAT, customs clearance fees, brokerage fees, and local taxes required by the destination country.
Standard Shipping
Import duties, VAT, customs clearance fees, and local charges are usually paid by the customer when required by the destination country.
Optional DDP Shipping
For eligible orders and supported destinations, DDP tax-included shipping may be available when selected or confirmed before shipment.
Local Rules Apply
Customs rules, tax thresholds, inspections, and clearance requirements are controlled by the destination country and courier.
6. Shipping, Returns, Refunds & Warranty
Your purchases are also governed by our Shipping Policy and Refund, Returns & Warranty Policy. These policies are incorporated into these Terms by reference.
Forsendelse
Delivery times are estimates and may be affected by order processing, customs inspection, courier delays, remote-area delivery, weather, holidays, or regional logistics disruption.
Returns and refunds
Returns require prior approval from iKagoo. Products returned without authorization, returned to the wrong address, missing accessories, installed, damaged, or no longer in resalable condition may be rejected or subject to deductions.
Garanti
Products are covered only by the limited warranty terms stated in our Refund, Returns & Warranty Policy and any applicable product page terms. Warranty coverage does not include installation labor, removal labor, third-party mechanic fees, vehicle downtime, misuse, unauthorized firmware modification, incorrect wiring, or damage caused by improper installation.
7. Intellectual Property Rights
All website content on iKagoo.com, including text, product descriptions, product images, page layouts, icons, graphics, videos, logos, code snippets, and downloadable materials, is owned by iKagoo or used with permission from relevant rights holders.
You may not copy, reproduce, modify, republish, sell, scrape, distribute, or commercially exploit website content, product images, product descriptions, manuals, videos, or brand assets without written permission.
Vehicle brand names, model names, and trademarks may appear on the website only to identify product compatibility. iKagoo is not affiliated with, endorsed by, or officially connected with those vehicle manufacturers unless expressly stated.
8. Limitation of Liability
To the fullest extent permitted by applicable law, iKagoo is not liable for indirect, incidental, special, punitive, or consequential damages arising from the use, installation, misuse, or inability to use our products or website.
Examples of excluded liability
- Installation labor, removal labor, troubleshooting labor, or third-party mechanic fees.
- Vehicle downtime, lost time, lost income, loss of use, or inconvenience.
- Damage caused by incorrect installation, incorrect wiring, incorrect voltage, misuse, physical impact, water damage, unauthorized repair, or firmware modification.
- Traffic fines, distracted-driving penalties, or legal consequences caused by unsafe or illegal product use.
- Kompatibilitetsproblemer forårsaget af ukorrekte køretøjsoplysninger oplyst af kunden.
Nothing in these Terms is intended to exclude rights that cannot be excluded under applicable consumer protection laws.
9. Indemnification
You agree to indemnify and hold iKagoo harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, breach of these Terms, fraudulent conduct, violation of applicable laws, unsafe product use, unauthorized modification, or incorrect installation.
10. Force Majeure
iKagoo is not responsible for delay or failure to perform obligations caused by events outside our reasonable control, including natural disasters, war, terrorism, civil unrest, fire, flood, epidemic, pandemic, labor strikes, customs disruption, courier disruption, port congestion, government restrictions, payment-provider outages, internet failures, or supply chain interruption.
11. Governing Law & Dispute Handling
These Terms are governed by the laws applicable to the operating jurisdiction of iKagoo, except where mandatory consumer protection laws in your country provide rights that cannot be excluded.
Before starting a formal dispute, you agree to contact iKagoo support and provide your order number, issue details, photos, videos, tracking information, or other relevant evidence so we can review the matter and offer a reasonable solution.
If a dispute cannot be resolved through direct communication, the final handling may depend on applicable law, payment-provider rules, courier investigation results, and the policies referenced in these Terms.
12. Kontaktoplysninger
Questions about these Terms & Conditions of Use, product use, order handling, shipping, returns, refunds, warranty, or taxes should be sent to iKagoo support.